FAQs
More FAQs- What about my wet furniture?
- Are your disinfection products safe for use around employees and visitors?
- Why did the technician leave wet carpet on my stairs?
The extent of damage and the construction of the furniture will determine if it can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
Absolutely. At ServiceMaster Restore, we understand the importance of keeping your employees and visitors safe while also effectively eliminating contaminants and pathogens from your property. That's why our specialized products are carefully selected and tested to ensure they are safe for use in commercial environments. Our highly trained technicians also follow strict protocols to isolate the affected area, further minimizing any potential risks to those in the vicinity. With our services, you can have peace of mind knowing that you are creating a safe and healthy environment for everyone in your business. Trust the disinfection services from ServiceMaster Restore for expert and safe disinfection solutions.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.